Privacy Policy

Last updated: June 15, 2026

EliteKit Co (“EliteKit Co,” “we,” “us,” or “our”) operates this website and store, including all related products, services, content, tools, features, and customer support services collectively referred to as the “Services.” Our store is powered by Shopify, which helps us operate our online store, process orders, and provide ecommerce services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, make a purchase, contact us, create an account, subscribe to marketing, or otherwise use our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Important Notice

This Privacy Policy applies only to our collection and use of personal information through our Services. It does not apply to websites, platforms, payment processors, shipping carriers, social media platforms, or other third parties that we do not control.

We are not responsible for the privacy practices, security practices, policies, or content of third-party websites or services.

2. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Information you provide directly

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Account login details
• Order details
• Customization details, such as name and number requests
• Customer service messages
• Reviews or feedback you submit
• Return, exchange, or cancellation requests

Payment and transaction information

Payments are processed through Shopify, payment processors, banks, card networks, or other payment service providers. We may receive limited payment-related information, such as payment confirmation, transaction status, billing details, fraud review results, and order history.

We do not intentionally store full credit card numbers on our own systems.

Device and usage information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the site
• Referring website
• Cart activity
• Cookies and similar tracking technologies
• Approximate location based on device or network information

Information from third parties

We may receive information from service providers and partners, including Shopify, payment processors, fraud prevention providers, shipping providers, analytics providers, marketing platforms, and customer support tools.

3. How We Use Personal Information

We may use personal information for the following purposes:

To provide our Services

We use personal information to:

• Process orders
• Confirm payments
• Fulfill and ship orders
• Provide tracking updates
• Handle returns, exchanges, refunds, and cancellations
• Provide customer support
• Respond to questions
• Manage customer accounts
• Process product customization requests
• Maintain order history
• Improve the shopping experience

To communicate with you

We may contact you about:

• Order confirmations
• Shipping updates
• Delivery issues
• Address confirmation
• Product availability
• Refunds or cancellations
• Customer service questions
• Policy updates
• Important store notices

For marketing and advertising

We may use personal information to send promotional emails, show ads, improve marketing campaigns, and personalize the shopping experience.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us.

Even if you unsubscribe from marketing, we may still send non-promotional messages related to your orders, account, refunds, disputes, or legal obligations.

For fraud prevention and security

We may use personal information to:

• Detect suspicious activity
• Prevent fraudulent transactions
• Protect our store, customers, and payment systems
• Verify order information
• Investigate chargebacks, disputes, or unauthorized activity
• Enforce our policies and Terms of Service

For legal and business purposes

We may use personal information to:

• Comply with applicable laws
• Respond to lawful requests
• Keep required business records
• Resolve disputes
• Enforce our Terms of Service and policies
• Defend our rights, property, business, customers, and users
• Investigate potential violations of our policies

4. How We Share Personal Information

We may share personal information when reasonably necessary to operate our business, provide our Services, comply with law, or protect our rights.

This may include sharing information with:

• Shopify
• Payment processors
• Banks and card networks
• Shipping carriers
• Fulfillment partners
• Fraud prevention providers
• Customer support providers
• Email and marketing platforms
• Analytics providers
• IT, security, and cloud storage providers
• Professional advisors, such as attorneys, accountants, or insurers
• Government agencies, courts, regulators, or law enforcement when required or permitted by law

We do not sell customer personal information for money.

However, some privacy laws may define certain advertising, analytics, or tracking activity as a “sale,” “sharing,” or “targeted advertising.” Depending on where you live, you may have the right to opt out of those activities.

5. Shopify

Our store is powered by Shopify. Shopify may collect, process, store, and share personal information as needed to provide ecommerce services, payment processing, analytics, security, fraud prevention, and other store functionality.

Information you provide through our store may be transmitted to Shopify and processed by Shopify or its service providers. Shopify may also process personal information independently for certain purposes described in Shopify’s own privacy notices.

To learn more about Shopify’s privacy practices, you can visit Shopify’s privacy resources through Shopify’s official website.

6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Operate the website
• Remember cart contents
• Save preferences
• Improve website performance
• Analyze traffic
• Detect fraud
• Measure marketing performance
• Personalize ads or content

You may be able to control cookies through your browser settings. Blocking cookies may affect website functionality, including checkout, account login, cart features, and order processing.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of your personal information
• Opt out of certain marketing communications
• Opt out of certain targeted advertising, sale, or sharing activities
• Appeal a privacy request decision, where applicable
• Withdraw consent, where processing is based on consent

These rights are not absolute and may be subject to legal exceptions. For example, we may need to keep certain information to complete transactions, prevent fraud, comply with tax or accounting obligations, resolve disputes, enforce agreements, or comply with legal requirements.

To submit a privacy request, contact us at:

Email: Elitekitco@outlook.com

We may need to verify your identity before processing your request.

8. California Privacy Notice

If you are a California resident, California privacy laws may provide additional rights regarding your personal information.

Depending on whether these laws apply to us, you may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of sale or sharing of personal information
• Limit certain uses of sensitive personal information, if applicable
• Not be discriminated against for exercising privacy rights

We do not knowingly sell or share personal information of individuals under 16 years of age.

If our use of advertising or analytics tools is considered a “sale” or “sharing” under California law, eligible California residents may request to opt out by contacting us.

9. International Customers

If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we, Shopify, or our service providers operate.

Data protection laws in those countries may differ from the laws in your country. Where required, we rely on legally recognized transfer mechanisms.

10. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill orders
• Provide customer support
• Maintain business records
• Comply with legal, tax, accounting, and reporting obligations
• Prevent fraud
• Resolve disputes
• Enforce agreements
• Protect our rights

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, online store, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security of personal information.

Customers are responsible for keeping account login details confidential and for using secure networks when submitting information online.

12. Children’s Privacy

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13, or under 16 where applicable law requires a higher age threshold.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete the information where required by law.

13. Customer Communications and Sensitive Information

Please do not send sensitive personal information through unsecured email, social media messages, or customer support messages unless necessary.

This includes information such as full payment card numbers, government identification numbers, passwords, or highly sensitive personal details.

14. Legal Requests and Disputes

We may disclose personal information when we believe it is reasonably necessary to:

• Comply with applicable law
• Respond to subpoenas, court orders, search warrants, or lawful requests
• Cooperate with law enforcement or government agencies
• Protect our legal rights
• Investigate fraud or security issues
• Enforce our Terms of Service or store policies
• Defend against claims or disputes

15. Business Transfers

If EliteKit Co is involved in a merger, acquisition, financing, sale of assets, bankruptcy, restructuring, or similar business transaction, personal information may be transferred or disclosed as part of that transaction.

16. Third-Party Links

Our website may contain links to third-party websites, apps, social media pages, payment services, or other platforms.

We do not control and are not responsible for third-party privacy practices, security practices, content, or policies. You should review the privacy policies of those third parties before providing information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, Shopify services, technology, or privacy practices.

When we update this Privacy Policy, we will update the “Last updated” date above. Continued use of our Services after changes are posted means you acknowledge the updated Privacy Policy.

18. Contact Us

For questions about this Privacy Policy, your personal information, or privacy rights, contact us at:

EliteKit Co
Email: Elitekitco@outlook.com