Terms of service

Terms of Service

Last updated: June 15, 2026

Overview

Welcome to EliteKit Co.

The terms “EliteKit Co,” “we,” “us,” and “our” refer to EliteKit Co. We operate this website and online store, including all related information, products, services, content, features, tools, and customer support services collectively referred to as the “Services.”

Our store is powered by Shopify, which enables us to operate our online store and provide ecommerce services.

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, govern your access to and use of our Services.

By visiting our website, placing an order, creating an account, contacting us, or otherwise using our Services, you agree to be bound by these Terms of Service. If you do not agree, you should not use our Services or place an order.

Please read these Terms carefully. They include important information about orders, shipping, returns, cancellations, product availability, warranty disclaimers, limitations of liability, and dispute resolution.

Section 1 — Eligibility and Account Access

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence.

If you use our Services on behalf of another person or business, you represent that you have authority to accept these Terms on their behalf.

You agree to provide accurate, current, and complete information when placing an order, creating an account, or contacting us. This includes your name, email address, billing address, shipping address, payment information, and any product customization details.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or share your account without our written permission.

We reserve the right to refuse service, close accounts, cancel orders, or restrict access to our Services if we believe these Terms have been violated or if activity appears fraudulent, abusive, unlawful, or harmful to our business or customers.

Section 2 — Products and Product Information

We make reasonable efforts to display and describe our products accurately. However, we do not guarantee that product images, colors, details, sizing, materials, packaging, patches, badges, logos, fonts, stitching, measurements, or other product features will appear exactly as shown on your screen.

Product appearance may vary due to:

  • Device display settings
  • Lighting in product photos
  • Supplier updates
  • Production batch differences
  • Material changes
  • Sizing variations
  • Customization differences
  • Availability of specific patches, badges, names, numbers, or details

All product descriptions, prices, images, availability, and specifications are subject to change at any time without notice.

We reserve the right to discontinue any product, limit product quantities, refuse orders, or substitute unavailable product details when reasonably necessary.

Section 3 — Replica Products and Product Expectations

Unless clearly stated otherwise, products sold by EliteKit Co are not marketed as official player-issued, match-worn, match-prepared, or authentic club-issued products.

Replica, player-version, retro-style, fan-style, inspired, or similar products may differ from official retail products in materials, fit, tags, packaging, stitching, heat pressing, logos, sponsor placement, badges, fonts, or other details.

By purchasing from us, you understand and agree that:

  • Product details may vary from official retail versions.
  • Sizing may vary by product type, supplier, and production batch.
  • Player-version items may fit tighter than replica items.
  • Retro-style items may have modern production differences.
  • Custom name, number, badge, or patch placement may vary slightly.
  • Minor differences are not automatically considered defects.

If you are unsure about sizing, product type, or customization, you should contact us before placing your order.

Section 4 — Intellectual Property Notice

All third-party names, logos, clubs, leagues, tournaments, badges, sponsors, player names, trademarks, and other intellectual property displayed or referenced on our website are the property of their respective owners.

EliteKit Co does not claim ownership of third-party trademarks or intellectual property.

Any third-party names, logos, or references are used only to identify, describe, or categorize products, where applicable.

Nothing on our website should be interpreted as suggesting that EliteKit Co is officially affiliated with, endorsed by, sponsored by, licensed by, or connected to any club, league, federation, player, brand, manufacturer, or trademark owner unless expressly stated.

If you are a rights owner and believe content on our website infringes your rights, please contact us at Elitekitco@outlook.com with enough information for us to review your request.

Section 5 — Orders and Acceptance

When you place an order, you are making an offer to purchase the selected product or products.

Your order is not accepted until we confirm and process it. We reserve the right to accept, reject, cancel, modify, or limit any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Incorrect customer information
  • Shipping restrictions
  • Payment issues
  • Supplier inventory changes
  • Customs or delivery concerns
  • Violation of these Terms
  • Errors in product descriptions or listings

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, subject to our Refund Policy and payment processor timelines.

Section 6 — Custom Orders

Custom products may include items with names, numbers, badges, patches, sleeve details, sponsor options, or other personalized details selected or requested by the customer.

You are responsible for checking all customization details before placing your order.

This includes:

  • Spelling
  • Capitalization
  • Player name
  • Number
  • Badge selection
  • Size
  • Product version
  • Shipping address

Once a custom order has been submitted, processed, or sent to production, it may not be eligible for cancellation, return, refund, or exchange unless required by law or unless we made a clear mistake.

We are not responsible for customer-submitted errors, including misspellings, wrong numbers, wrong sizes, wrong addresses, or incorrect selections.

Section 7 — Product Availability and Substitutions

Product availability is not guaranteed.

Sometimes an item may become unavailable after an order is placed due to supplier inventory changes, production issues, or other circumstances outside our control.

If an item becomes unavailable, we may offer one or more of the following options:

  • A replacement item
  • A different size
  • A different version
  • Store credit
  • Cancellation and refund
  • Another solution agreed upon with the customer

We are not responsible for supplier shortages, discontinued products, or product changes outside our control.

Section 8 — Prices, Taxes, and Billing

Prices are listed in the currency shown at checkout and are subject to change without notice.

The price charged will generally be the price displayed at the time your order is placed, unless there is an error.

We reserve the right to correct pricing errors, cancel orders affected by pricing mistakes, or refuse orders where the listed price was incorrect.

Unless otherwise stated, prices do not include:

  • Taxes
  • Duties
  • Customs fees
  • Import charges
  • Shipping fees
  • Handling fees
  • Currency conversion fees
  • Bank or card issuer fees

You agree to provide current, complete, and accurate billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided and that all charges will be honored by your card issuer, bank, or payment provider.

Section 9 — Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather
  • Holidays
  • Incorrect addresses
  • Failed delivery attempts
  • Carrier disruptions
  • Supplier delays
  • International shipping delays
  • Events outside our control

Once an order has been shipped, we are not responsible for carrier delays or delivery timelines.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for lost, delayed, returned, or misdelivered packages caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned due to an incorrect address, failed delivery, refusal, customs issue, or failure to pick up the package, the customer may be responsible for reshipping fees.

Section 10 — Lost, Stolen, or Delivered Packages

If tracking shows that an order was delivered, we are not responsible for packages that are lost, stolen, misplaced, or taken after delivery.

If you believe a package was lost or stolen, you should contact the shipping carrier directly and notify us so we can review the situation.

We may assist with carrier claims where possible, but we do not guarantee replacement or refund for packages marked as delivered.

Section 11 — Customs, Duties, and International Orders

International customers are responsible for any customs fees, duties, import taxes, brokerage fees, or other charges imposed by their country.

We are not responsible for customs delays, customs seizures, import restrictions, refused packages, or additional fees charged by customs authorities or shipping carriers.

By placing an international order, you agree that you are responsible for ensuring the product can be legally imported into your country.

Section 12 — Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our Refund Policy.

Refund eligibility may depend on the product type, order status, customization, condition of the item, and timing of the request.

Custom products, personalized products, final-sale items, worn items, washed items, damaged items, or items with removed tags may not be eligible for return or exchange unless required by law or unless we made an error.

Approved refunds will be issued to the original payment method. Refund processing times depend on the payment provider, bank, card issuer, or Shopify and may take several business days.

Shipping fees, customs charges, duties, import fees, and handling fees may be non-refundable unless required by law.

Section 13 — Cancellations

Cancellation requests are not guaranteed.

Because orders may be processed quickly, we may be unable to cancel an order after it has been submitted, processed, customized, packed, or shipped.

Custom orders may not be cancelable once production has started.

If we approve a cancellation, any refund will be processed to the original payment method.

Section 14 — Chargebacks and Payment Disputes

If you have an issue with an order, you agree to contact us first at Elitekitco@outlook.com so we can attempt to resolve the issue.

Filing a false or abusive chargeback may result in cancellation of pending orders, refusal of future service, account restrictions, or submission of evidence to the payment provider.

We reserve the right to dispute chargebacks using order records, tracking information, customer communications, delivery confirmation, customization records, and other available evidence.

Section 15 — Promotions and Discounts

Promotions, discount codes, sales, and special offers are subject to change or cancellation at any time.

Discounts may not be combined unless expressly stated.

We reserve the right to refuse, cancel, or modify promotions if we believe there has been abuse, fraud, error, or misuse.

If a promotion has separate terms, those terms will apply in addition to these Terms.

Section 16 — Prohibited Uses

You may not use our Services for any unlawful, abusive, harmful, or unauthorized purpose.

You agree not to:

  • Violate any law or regulation
  • Use the Services for fraud
  • Submit false or misleading information
  • Interfere with website security
  • Attempt unauthorized access
  • Scrape, crawl, copy, or exploit the website without permission
  • Upload viruses or malicious code
  • Harass, threaten, defame, or abuse others
  • Infringe intellectual property rights
  • Impersonate another person or business
  • Use our products or Services for commercial resale without permission
  • Abuse refunds, returns, chargebacks, discounts, or promotions

We reserve the right to suspend or terminate access, cancel orders, or refuse service if we believe these Terms have been violated.

Section 17 — Third-Party Tools and Links

Our Services may include links, tools, apps, payment services, social media features, or content provided by third parties.

We do not control and are not responsible for third-party websites, services, content, policies, security, or practices.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

Section 18 — Shopify

Our store is powered by Shopify.

Any purchases made through our store are made directly with EliteKit Co, not Shopify.

By using our Services, you acknowledge that Shopify is not responsible for any sales, products, refunds, exchanges, shipping issues, customer service issues, injury, loss, or damages related to purchases from EliteKit Co.

You release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with EliteKit Co.

Section 19 — Privacy

Your use of our Services is also governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify and other service providers as necessary to operate the store, process payments, prevent fraud, fulfill orders, and provide ecommerce services.

Section 20 — Feedback, Reviews, and User Content

If you submit reviews, comments, photos, feedback, suggestions, messages, or other content to us, you grant EliteKit Co a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, publish, display, distribute, modify, and promote that content for business, marketing, and operational purposes.

You represent that any content you submit:

  • Is accurate
  • Belongs to you or you have permission to use it
  • Does not violate any third-party rights
  • Does not contain unlawful, abusive, defamatory, obscene, or harmful material
  • Does not contain malware or harmful code

We may remove, edit, or refuse to display user content at our discretion.

Section 21 — Errors, Inaccuracies, and Omissions

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping costs, delivery estimates, images, or other information.

We reserve the right to correct errors, update information, cancel orders, or refuse orders at any time, including after an order has been submitted.

We are not required to honor incorrect prices, incorrect promotions, or incorrect product information caused by error.

Section 22 — Disclaimer of Warranties

To the fullest extent permitted by law, our Services and products are provided “as is” and “as available.”

We do not guarantee that:

  • The Services will be uninterrupted, secure, or error-free
  • Product descriptions will always be complete or current
  • Product images will be perfectly accurate
  • Products will meet every customer expectation
  • Delivery will occur by a specific date
  • Minor product variations will not occur

Except as expressly stated by us, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty disclaimers, so some disclaimers may not apply to you.

Section 23 — Limitation of Liability

To the fullest extent permitted by law, EliteKit Co and its owners, employees, contractors, suppliers, service providers, affiliates, partners, licensors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, but is not limited to:

  • Lost profits
  • Lost revenue
  • Loss of data
  • Replacement costs
  • Shipping delays
  • Customs delays
  • Missed events
  • Missed deadlines
  • Product availability changes
  • Carrier issues
  • Third-party service issues
  • Customer-submitted errors
  • Minor product variations

To the fullest extent permitted by law, our total liability for any claim related to an order will not exceed the amount you paid for the specific product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Section 24 — Indemnification

You agree to indemnify, defend, and hold harmless EliteKit Co, Shopify, and our owners, employees, contractors, suppliers, service providers, affiliates, partners, licensors, and agents from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:

  • Your breach of these Terms
  • Your misuse of the Services
  • Your violation of law
  • Your violation of third-party rights
  • Your false or inaccurate information
  • Your fraud, abuse, or unauthorized conduct
  • Your submitted content, reviews, or feedback

We reserve the right to control the defense of any claim subject to indemnification, and you agree to cooperate with us.

Section 25 — Disputes

Before filing any claim, chargeback, lawsuit, or legal action, you agree to contact us first at Elitekitco@outlook.com and provide a reasonable opportunity to resolve the issue informally.

Any dispute arising from or related to these Terms, our Services, or any purchase from EliteKit Co will be governed by the laws of the State of Illinois, without regard to conflict of law rules.

You agree that any legal action or proceeding will be brought in the state or federal courts located in Illinois, unless applicable law requires otherwise.

Section 26 — Class Action Waiver

To the fullest extent permitted by law, you and EliteKit Co agree that any dispute will be handled only on an individual basis.

You agree not to bring or participate in any class action, collective action, consolidated action, private attorney general action, or representative proceeding against EliteKit Co.

This section may not apply where prohibited by law.

Section 27 — Termination

We may suspend or terminate your access to the Services, cancel orders, or refuse future service at any time if we believe you have violated these Terms, acted fraudulently, abused our policies, or engaged in conduct harmful to us, our customers, Shopify, payment providers, suppliers, or other third parties.

Any sections that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnification, disputes, governing law, and payment obligations.

Section 28 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.

The remaining provisions will remain valid and enforceable.

Section 29 — Waiver

Our failure to enforce any part of these Terms does not waive our right to enforce that part later.

Any waiver must be in writing to be effective.

Section 30 — Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, make up the entire agreement between you and EliteKit Co regarding your use of our Services and purchases from our store.

These Terms replace any prior or current communications, agreements, or understandings between you and us regarding the Services.

Section 31 — Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission.

We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent, including in connection with a merger, sale, restructuring, or business transfer.

Section 32 — Changes to These Terms

We may update, change, or replace these Terms at any time by posting the updated version on our website.

The “Last updated” date will show when these Terms were last revised.

Your continued use of the Services after changes are posted means you accept the updated Terms.

Section 33 — Contact Information

Questions about these Terms should be sent to:

EliteKit Co
Email: Elitekitco@outlook.com